The CM 5500 represents the entry level of the Miele series of automatic coffee machines with grinder. Launched at € 1,000, it relies on the quality of its finishes to appeal to potential buyers. Nevertheless, behind this attractive façade, the builder blows hot and cold. On the one hand, it offers a pressure of 15 bar (enough for well packed espresso) and a ground coffee place for decaf drinkers. But on the other, it is satisfied with a single grain bin and a steel grinder which, unlike ceramic grinders, heats the coffee, which can alter the taste. What other surprises does the CM 5500 hold for us?
The CM 5500 is a beautiful beast. It measures 24 cm wide, 36 cm high, but especially 46 cm deep and weighs 9.5 kg empty. So difficult to place on a shelf. It will more naturally find its place on the work plan of the kitchen.
The Miele CM 5500 takes up space on the worktop.
As always at Miele, the quality of manufacture is at the rendezvous. The plastics used appear solid and, better still, the bright black upper part of the control panel does not retain as much fingerprints as one might have feared. We are very far from the Krups Evidence, for example. The coffee dispenser nozzle is made of metal and proudly bears the name of the embossed manufacturer. Note that it is adjustable (manually) in height from 8 to 14 cm to accommodate the largest mugs.
The Miele CM 5500 completely eliminates wheel or physical keys to provide a grip based on the use of sensitive keys, moreover highly responsive. They are supported by a screen of small size certainly, but on which all the information is perfectly readable. Thanks to the combination of these two elements, the preparation of a coffee is done without any difficulty.
On the left side of the coffee maker, there are four direct access keys to the following preparations: espresso, coffee, cappuccino, latte machiatto. Below this quartet, a key allows to launch the preparation of two drinks simultaneously. On the right of the coffee maker, Miele has placed the controls dedicated to the various settings of the machine: up, down, validation, return. You can access the menu by touching the "settings" key below them.
It is within these settings that you can change the basic preferences, such as the language used in the menus, the water hardness or the brightness of the display.
The control panel of the Miele CM 5500.
There is also a tab entirely dedicated to the settings of the drink. These include the amount of coffee to be used of course, and the volume of beverage delivered. Miele uses a method similar to that of the Delonghi machines here: instead of using an often poorly expressed numerical value, the CM 5500 makes the drink run until it stops by the user. The quantity prepared will serve as a standard for the next preparations. The idea is ingenious and allows to easily adapt the desired volume of coffee to all cups and all mugs, with the drop.
But all is not perfect: indeed, the temperature settings seem far too imprecise (minimum, low, medium, high, maximum) for comfortable use, such as the amount of coffee to use. This time we would prefer encrypted data. The user has the possibility to save two completely personalized drinks and name them, which avoids having to enter the same information every time for some preparations often used. A good point, although grabbing the name requires patience because of the control panel, not really suitable for this kind of use.The bean container can hold 200 g of coffee. Unfortunately, Miele has not planned double bins, convenient to go from one vintage to another without having to empty the machine: a detrimental lack for a machine located in this price range, that partially compensate the presence of a ground coffee receptacle.
The gray part closes the ground coffee tank.
The fineness knob on the grind is hidden behind the right side of the coffee maker, not in the grain bin as it usually is. It remains easily accessible.
Open the side of the CM 5500 to access the fineness settings.
The water tank is on the left of the CM 5500 and the least we can say is that it is very small, because it contains only 1.3 liters, a quantity quickly exhausted .
The tank would have gained to be larger because of the size of the machine.
Miele gives the possibility to prepare milk drinks by connecting a milk pipe on the dispensing nozzle. It will be enough: the CM 5500 is not equipped with an integrated milk carafe, unlike the De Longhi PrimaDonna Class ECAM550.75.MS. Worse, Miele is a little stingy by not even providing a milk jug to go with his coffee maker.
The drop harvest of the CM 5500 is rather well thought out.
Miele avoids the pitfall of "harvest-drop-too-long-to-be-emptied-without-putting-away" thanks to an easily removable lid. Beware, the stagnant liquid will escape in case of shaking too strong, but in the context of normal use, this system is effective. As for the receptacle coffee grounds, it is also easy to handle, but like the water tank, it is too small for our taste. It must therefore be emptied very regularly.
The maintenance of the CM 5500 poses no problem. First of all, the screen indicates very precisely which operations to perform: descale the machine, empty the crop-drop, fill the grain bin or the water tank …
The user is alerted of the maintenance operations to be performed.
In addition, the coffee circuit is cleaned every time the machine is started and when the machine is turned off to eliminate any traces of residual coffee. Those who are passionate about coffee and hygiene will appreciate being able to remove the extractor in order to eliminate any particles. of coffee manually. What's more, the stainless steel nozzle cap can also be dismantled to gain access to the beverage dispensing system and wash thoroughly.
The extractor is removed without difficulty for thorough cleaning.
It should also be noted that most of the parts (crop-drip, lid, grounds container, water tank, etc.) are dishwasher safe. Hard to beat.
At Miele, making coffee takes time. Indeed, it takes almost 2 minutes (1 min 57 s) to the CM 5500 to sink the first espresso morning. This duration includes preheating, rinsing the nozzles, grinding the grains and the extraction of the long-awaited nectar. The second little black is squeezed into the cup 65 s later. It takes half the time to use the fastest coffee grinder in our comparison (the Jura Ena Micro 1) to accomplish this mission.
The energy needs of the CM 5500 are higher than those of the other models in our comparison, but let us temperate our intention immediately: the electric meter is not likely to implode.When it is ready to pour a coffee, it claims 1.3 W, but 0 W in standby mode. It should be noted that the user can set the idle time in 15 minutes up to 9 hours at maximum. 3 espresso and 3 long coffee per day (ie a consumption of 0 , 1 kWh), the impact on the monthly electricity bill will be 22 eurocents.
An automatic coffee maker with grinder is a noisy device and the CM 5500 is no exception. Nevertheless, it is more discreet than many machines in our comparison. The sound level reaches 49 dB during coffee extraction and 67 dB during grinding. We are far from the noise of the least quiet model in our comparison, the Saeco Minuto HD8761 (70 dB during extraction and 73 dB during grinding).